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Welcome to Ehc-properties (also referred to as "Newehc", "we", "our", or "us"). By using our website or engaging our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
We provide a range of property maintenance services, including but not limited to general property repairs, plumbing, electrical work, and renovations. All services provided will be agreed upon in writing or by invoice prior to commencement.
All quotes provided are estimates based on the information available at the time and may be subject to change. Any additional work not initially quoted for will be communicated and confirmed before proceeding.
Invoices must be paid in full within the payment terms stated on the invoice (usually within 7 days unless otherwise agreed).
Late payments will be subject to interest charges and recovery fees in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
All materials, products, and goods supplied and/or installed by Ehc-properties remain the property of Ehc-properties until payment is received in full.
If full payment is not received within the agreed timeframe, we reserve the right to remove any such materials or take legal action to recover costs.
You must not sell, modify, or dispose of any goods until full ownership has transferred to you through payment.
A stock handling and restocking fee will apply if:
You cancel or alter the agreed works after materials have already been purchased.
Bespoke or special-order materials have been sourced on your behalf and are no longer required.
The charge will reflect supplier restocking fees and reasonable costs incurred by us.
Should you wish to cancel scheduled work, please provide at least 48 hours' notice to info@newehc.co.uk . Late cancellations will result in a cancellation fee to cover allocated time, administration, and/or purchased materials.
Refunds
All refunds of specialist orders will be paid 21 business days from cancellation and receive a stock handling charge .
All off the shelf items available will receive a stock handling charge and be returned within 14 business days.
While we strive to deliver work to the highest standard:
We shall not be held liable for any indirect or consequential loss.
You are responsible for ensuring the property is safe and accessible for our team to carry out works.
Where applicable, we provide guarantees on workmanship and materials. Details of such guarantees will be provided in writing. Any damage or issues arising from misuse, neglect, or third-party interference are excluded.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.
Ehc-properties
Sunderland, UK
📞 0794 794 3087
info@newehc.co.uk